Robertson Morrison Inc's service division is based on a 100% satisfaction commitment to our customers.

Heating and air conditioning systems continue to become more complex and Robertson Morrison believes that customers need to be able to rely on having well trained technicians work on their equipment.

You can rely on Robertson & Morrison Inc 's service department to provide the customer care you deserve:

• Your call will be handled professionally and give you the peace of mind that the problem will be handled effectively.
• Your service technician will arrive as scheduled, with a well stocked vehicle and be professional in appearance and action.
• Your technician will perform a complete diagnostic check and make the necessary repairs.
• Your technician will answer your questions at any point and address any other concerns you may have.
• You will have the opportunity to give us feedback on a satisfaction survey that is part of our invoice. Or, feel free to call us. We are committed to your satisfaction.

Robertson Morrison employs Union trained and certified service technicians. The company also coordinates factory training and certification along with specialized training to keep pace with technology. Certifications include; United Association Service Technician, North American Technician Excellence (NATE), National Balancing Institute - Air Balancing Certification, EPA Refrigerant Recovery Certification, Bacharach Carbon Monoxide Safety Training, plus manufacturers service certifications from Bryant, Carrier, Trane, Liebert and others. The skill of the company's technicians is a source of great pride.

The company provides well-equipped vans that are restocked daily to keep service call time to a minimum. The technicians have the latest available tools and instruments at their disposal.